Email Address Book in Agent

An Address Book is a great way to keep track of everyone's email address. Electronic Address Books work in a very similar manner to regular paper Address Books. Below you will find instructions on how to setup and use your Electronic Address Book.

• Click on the Window menu, then choose Open Address Book.
  
  
  
  
• Here you will see a window that lists all the current entries in the Address Book (if any). To add a new entry (contact), click on the Address menu, then choose New.
  
  
  
  
• In the Name box, you will type a description of this email address or group of email addresses.
• In the Addresses box, you can type all of the email addresses that belong in this group. If you are added a single contact, you need only type one email address. If you are sending to a group of friends at work, you can type in everyone's email address, one per line.
• Click OK.
  
  
  
  
• Back at the Address Book, you should be able to see the new entry. You can now close the Address Book.
  
  
• If you wish to send to someone in your Address Book, first compose a new message (click on the Post menu, then choose New Email Message).
  
  
  
  
• When the new message window pops up, click the button at the end of the To: box that has three dots on it.
  
  
  
  
• You can now pick the recipients of your email. You have the ability to choose between adding the email address to the To: field, the CC: field, or the BCC: field. When you choose the appropriate field, it will automatically add that recipient to your new message.
• Once you are done selecting recipients, click the Close button.
  
  
  
  
• You can now see the recipients listed in the corresponding boxes of your email message!

Please email our technical support team if you have any questions.
By Telephone: 1-800-232-4335 Toll-free